Privacy policy.

Effective Date: [Insert Date]

1. Introduction

Solihull Music School ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, address, and any other information you provide when registering for lessons or contacting us.

  • Payment Information: Credit card details and billing information when you make payments for our services (processed through secure third-party payment processors).

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To manage your enrollment, process payments, and provide you with the lessons and services you request.

  • Communication: To communicate with you about your account, respond to your inquiries, and send important notices.

  • Marketing: To inform you about our products, services, events, and promotions (you can opt out at any time).

  • Improvement of Services: To analyze and improve our website and services based on usage data.

4. Legal Basis for Processing Personal Data

We rely on the following legal bases to process your personal data:

  • Consent: Where you have provided consent for us to process your personal data for a specific purpose.

  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.

  • Legal Obligation: Where we are required to comply with a legal obligation.

5. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

  • Erasure: The right to request that we erase your personal data, under certain conditions.

  • Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

  • Data Portability: The right to request the transfer of your personal data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information below.

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Solihull Music School
[Your Email Address]
[Your Phone Number]
The Barn Studios, Woodhouse Farm,
Bickenhill Lane, Catherine-de-Barnes,
Solihull, B92 0DJ.